IXWebHosting has been in business since 1999 and has recently made a remarkable appearance with the opening of their new data center in Hopkinsville, KY.With a highly professional website and very attractive hosting plans, they have managed to be added to the top10 best hosting list. As the months passed by, IX WebHosting continuously improved its performance in both reliability and customer service, resulting in extremely quick loading websites and high customer satisfaction.
IXWebHosting currently employs five redundant fiber-optic loops to connect their data center. The fiber-optic connectivity is provided by Bell South,AT&T, Verizon and 2x bandwidth is redundantly served by Qwest Communications. They are currently busy upgrading their connectivity for future expansion.IXWebHosting claims to provide 99.9% uptime for all hosted accounts, and they have a guarantee on their website proving their track record. In fact, they indeed provide the best technical support. All the problems will be resolved within 24 hours such as PASIV FTP issues, CGI scripts with programming errors, PHP coding issues, ASP ODBC database connectivity, MSSQL Enterprise Manager troubles, domain-lock and expiration tricks. The customer support provided can be rated as above excellent, especially the 24 / 7 LIVE CHAT feature. We called in via Live Chat at 3am and 5am EST several times and our requests were answered promptly and courteously. Unlike other hosts, IX Web Hosting is providing It is a true 24 / 7 chat service.
Another outstanding point is their control panel. The basis of their control panel is H-Sphere. However, IX Web Hosting's programmer staff has modified it heavily. Both LINUX and WINDOWS hosting based accounts are provided and the control panel functions flawlessly with accounts on both platforms. The control panel they provide allows you to add, remove and manage your domain names, subdomains, FTP accounts, email accounts,mailing lists, auto responders, email aliases, MIME Types, Apache Indexes, PHP / ASP configuration, mySQL, PostgreSQL and MSSQL databases, SQL database users, cancelling and resuming your subscription and reporting trouble tickets from one interface. In addition to the comprehensive functionality listed above, they also offer an online file manager, a web design program called Site Studio as well as Web Mail. All these features along with the senseful customizations IX Web Hosting's programming department has applied to the control panel software have made us rate this category with an astounding 100%. The usage of the control panel is very fast and reliable. The administration of your whole account is very user-friendly and IX Web Hosting provides an extensive customer guide with detailed explanations on how to use your hosting account.
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